Managed Services

Monitoring & Preventative Maintenance

Eliminate network down-time by identifying any concerns and resolving network related issues before they develop into problems and unnecessary downtime. 24×7 monitoring services ensure your systems are always protected and growth is properly managed.

Unlimited HelpDesk & Onsite Support

Unlimited IT Support whenever you need it! Resolve any issue by calling direct, lodging problems via a desktop shortcut or directly online if away from the office, and gain instant access to expert resources. Remote and onsite services are available.e.

Managed Network Security

Properly addressing network security involves deployment, management and maintenance of many specialised products. We typically recommend implementing these as a service, offering the flexibility to easily adapt to changing requirements.

Fixed CostManagement – Network & Desktop

Fixed Cost services allow you to accurately budget for previously unpredictable IT Support costs. Our management services support “Core Network” infrastructure such as Servers, Firewalls and Links and extend to the ‘Complete Network” and include desktops, laptops and mobile devices.

Backup Storage & System Recovery

Most businesses believe their information is “Backed Up” but have little confidence in performing a system restore if required. Why risk your business information? Our service can perform complete system restores in minutes, not hours or days. Ensure Business continuity!

Infrastructure as a Service (IaaS)

We cannot predict your future business growth or IT requirements but we can provide a flexible and scalable infrastructure where you only pay for what you need as you need it. This extends to IT equipment and many mainstream software applications.

Our Partners


We’ve been a long standing customer of Ultimate IT for many years and earlier this year decided to deploy their Managed Services. Since implementation, my network has been more reliable and with a fixed IT budget, their experienced support team take care of all the little things that used to take up my time.

The remote support provided allows problems to be fixed instantly and their onsite team is responsive and always there when I need it.

Michael Caine

General Manager, Massel Australia Pty Limited

Want to know more?

Contact one of our service representatives today to discuss your needs.

Get a consultation