Managed Services

Monitoring & Preventative Maintenance

Eliminate network down-time by identifying any concerns and resolving network related issues before they develop into problems and unnecessary downtime. 24×7 monitoring services ensure your systems are always protected and growth is properly managed.

Unlimited HelpDesk & Onsite Support

Unlimited IT Support whenever you need it! Resolve any issue by calling direct, lodging problems via a desktop shortcut or directly online if away from the office, and gain instant access to expert resources. Remote and onsite services are available.e.

Managed Network Security

Properly addressing network security involves deployment, management and maintenance of many specialised products. We typically recommend implementing these as a service, offering the flexibility to easily adapt to changing requirements.

Fixed CostManagement – Network & Desktop

Fixed Cost services allow you to accurately budget for previously unpredictable IT Support costs. Our management services support “Core Network” infrastructure such as Servers, Firewalls and Links and extend to the ‘Complete Network” and include desktops, laptops and mobile devices.

Backup Storage & System Recovery

Most businesses believe their information is “Backed Up” but have little confidence in performing a system restore if required. Why risk your business information? Our service can perform complete system restores in minutes, not hours or days. Ensure Business continuity!

Infrastructure as a Service (IaaS)

We cannot predict your future business growth or IT requirements but we can provide a flexible and scalable infrastructure where you only pay for what you need as you need it. This extends to IT equipment and many mainstream software applications.

Our Partners

 Testimonials

Testimonials"Ultimate IT have been the preferred IT support supplier for the ACOR Consultants’ Group for the past 3 years.
UIT have assisted us with numerous significant infrastructure upgrades across our Group along with the day to day management and maintenance of critical systems.
UIT work closely with our IT Managers to ensure on-time and cost effective results for the Company."

Shannan Errey
Principal, ACOR Consultants

 

Testimonials

“UIT has provided Healthcall with IT support for 10 years. During this time, they have always been responsive, professional and able to manage both iterative and fundamental changes to our IT systems.
Their support staff provide immediate and appropriate assistance, often in after-hours situations, always aware that Healthcall provides services to vulnerable clients requiring support on a 24/7 basis and all services are IT dependant.
During the past year Healthcall has experienced significant growth in locations and services and presented challenges for IT systems and services and UIT have been able to provide excellent strategic and operational support and contribute to the success of the organisation as we achieve our growth goals.
The support staff have always been exceptionally approachable and patient as they deal with a range of issues and a range of staff competencies in order to maintain service continuity.”

Ken Moore
General Manager, Australian Healthcall Group

 Testimonials“Ultimate has been managing our office IT since 2011.  The staff are friendly and helpful.  We sincerely appreciate their responsiveness and assist us with our IT issues.  Thank you very much Ultimate”.

MCKEES Legal Solutions

 

Testimonials

“We like to think that we are a progressive and dynamic accounting practice that embraces technology. We devote a lot of our efforts in sourcing and implementing new systems to achieve greater efficiencies, this is an ever-evolving process. I say a lot of our effort because Ultimate iT, our partner in this process manages our Hardware and Cloud based platform requirements, allowing us to dedicate our efforts to our core business.”

“We us Ultimate IT to manage our existing servers, our email, security and back up procedures; they are the first point of call to all staff on the rare occasion that there is an issue.”

“As the principal of the practice I used to dedicate at least two hours a week on Hardware or Network issues, having Ultimate IT working in the background and providing the backbone to our business has been a life changer.”

“We have found Gary and his staff to be knowledgeable, prompt and service orientated. We highly recommend Ultimate IT as people you can trust.”

Steven Vrettos
Principal Accountant
Steven Vrettos & Co

Testimonials“Ultimate IT has been looking after our company for the past four years. We always receive efficient, timely services and their staff are friendly and easy to work with.
I have no hesitation in recommending Ultimate IT to other companies requiring professional IT support and consultation.”

Nancy Yu
Financial Controller
Gelatissimo

Testimonials“Ultimate IT has been a great support to Club Med Sydney as a local contractor. The staff on the phone and technicians on site have always acted in a professional manner when finding a solution to our IT issues. “

Ieuen Redlich
Transport & Pricing Manager
Club Med

Testimonials“We have been dealing with Ultimate IT Services for many years now and find their service exceptional. If ever we have an issue which needs attention we receive immediate assistance and their ongoing service, maintenance and sound IT advice is second to none”.

Neil Hardy
General Manager
Strathfield Golf Club

Want to know more?

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