IT network failure can be a serious issue for organisations. In fact, it is more disastrous for small or medium sized businesses as they do not generally have the same resources that large organisations have to safeguard them from such disaster. Therefore, it is important to be prepared against such disasters and be proactive enough to avoid the potential network failure, cyber attack, or human error that can lead to data loss or worse, interfere with your business.

To withstand network failure at your organization you have two ways to determine and prepare for the potential failure.

  1. Identify and understand the shortcoming in your systems.
  2. Determine or find a solution of how you will eliminate those shortcomings and save your network.

Identify the shortcomings:

Discover how and why your system is likely to fail. Study all the aspects of your hardware and software and also every internal and external factor that can contribute to the failure of your networks.

  • If your system is down, you need to check how often the customer access or employee productivity is delayed. Also, know how swiftly your IT support resolves the issue.
  • Are you using any customized software? If yes, is it possible to reinstall and update whenever needed?
  • How sure are you that your stalled business will resume quickly? Make sure that you are able to access the lost data when there is a minor disruption due to network failure.
  • Have you protected your systems from viruses and hackers? When employees leave your organization, do you change your passwords and restrictions to stay secure?
  • You should always have a back up of your critical data. If you follow BYOD model in your work place, then the personal devices should also be backed up frequently. Make sure that all these steps are followed and consistently done.

Preventing network failures

  • You should back up your sensitive and critical data every day. You can lose your data due to numerous issues. Hence it is only prudent to back up your important data daily.
  • Even if it may seem that your data is backed up normally, you still need to check it frequently check if done correctly. Before it is too late, you should keep a constant check to make sure your backup system is working properly and should be able to detect the problem before it happens.
  • Your network is vulnerable to virus attacks, therefore virus protection should be installed so that your systems are not exposed to virus attacks from emails, spam, or data downloads.
  • Your servers should be monitored and maintained efficiently on a regular basis. Full server drives should not cause problems such as program crashes or slow email delivery.
  • You should frequently review built-in logs; there are better chances that you can detect issues when they are still small so you can prevent it before it gets huge.

IT system failures have serious repercussions on business, especially for SMBs. Therefore, they should be judicious and proactive to avoid such network failures. Nowadays, many small and medium sized businesses are moving to virtualized backup or cloud computing to reduce network failures and downtime.